In September 2009, Jackie took up the role of Deputy Chief Constable within Dyfed-Powys Police.

Originally from South Wales, Jackie joined her local police in 1983 and spent 22 years there before transferring to Avon and Somerset Constabulary in 2005 as Assistant Chief Constable with responsibility for Crime and Criminal Justice issues across the force area.

She has worked in a variety of roles across Uniform and CID and is an accredited Senior Investigating Officer, Hostage Negotiator and Gold Commander for firearms and other major operational incidents.

In July 2008 Jackie took over responsibility at Avon and Somerset for Crime, Operations and Protective Services. This means she oversaw the specialist response to major and serious incidents, working closely with partner agencies to plan, prepare and co-ordinate responses to a wide variety of major events, incidents and emergencies.

Jackie said; "Over the past four and a half years there have been significant improvements across the force area in relation to crime reduction and detection, but our efforts and focus need very much to be on providing quality of service, satisfaction and addressing confidence across the full range of policing services we provide to our communities.The protective services role as well as being a specialist one is a key element of local policing, as all such incidents happen within and affect our communities. It is absolutely vital that we work with all our communities and partners with a view to reducing threats and developing effective intelligence and information sharing to enable us to tackle serious elements of crime and emergencies as well as dealing with local issues that affect our communities on a day to day basis".

Jackie has led the national capabilities group looking at the resource availability to respond to major incidents and she also oversaw the recent anti terrorist operation in Bristol. Nationally, Jackie leads the Street Level Up programme with the Serious and Organised Crime Agency, aimed at tackling the drugs supply on the streets and through importation routes. She has worked on developing national guidance for the investigation of domestic abuse and chairs the regional Heads of CID and Intelligence tasking meetings.

Jackie has a degree in Police Studies and a Diploma in Criminology and Police Management.